Backroom Associate
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Backroom Associate. As a key member of our sales floor team, you will be responsible for delivering a world-class customer experience, embodying our customer experience principles, and maintaining a clean and organized store environment.
Key Responsibilities- Role model exceptional customer service skills and provide a personalized shopping experience for all customers
- Support and embody a positive store culture through honesty, integrity, and respect
- Accurately process customer purchases and returns, and provide accurate change
- Promote credit and loyalty programs to customers
- Maintain and uphold merchandising standards and follow established procedures
- Process and prepare merchandise for the sales floor according to company procedures
- Initiate and participate in store recovery as needed throughout the day
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
- Provide and accept recognition and constructive feedback
- Adhere to all labor laws, policies, and procedures
- Support and participate in store shrink reduction goals and programs
- Participate in safety awareness and maintain a safe environment
- Possess excellent customer service skills and a strong ability to communicate effectively
- Able to work a flexible schedule to support business needs
- Possess strong organizational and time management skills with attention to detail
- Capable of multi-tasking and responding to changes in direction or unexpected situations
- Able to lift heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
We are an equal opportunity employer and welcome applications from diverse candidates. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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