Member Experience Specialist

7 days ago


Conroe, Texas, United States Sam's Club Full time
Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in fast-paced environments and have a passion for working with customers? If so, we invite you to apply for the Retail Customer Service Associate role at Sam's Club. This is an exciting opportunity to join our team and contribute to the success of our members and the business.

Responsibilities:
  • Provide exceptional customer service to members across the club
  • Assist with purchasing decisions and locate merchandise
  • Resolve member issues and concerns in a timely and professional manner
  • Maintain safety of the facility by conducting safety sweeps and following company steel standard guidelines

Requirements:
  • Outstanding customer service skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash and operating front-end equipment

Benefits: Medical, vision, and dental coverage; 401(k) plan; stock purchase plan; and paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. We also offer short-term and long-term disability insurance, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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