Clinical Education Specialist
1 week ago
Nuwellis, Inc. is a medical device company dedicated to transforming the lives of patients suffering from fluid overload with its Aquadex SmartFlow ultrafiltration therapy.
We are seeking a Clinical Education Specialist to support New York City and the surrounding area. The ideal candidate will reside in or near the city and be able to commute into the city daily.
Key Responsibilities:- Collaborate closely with healthcare professionals to define and maintain procedural best practices that promote positive clinical outcomes and expand adoption of Nuwellis' products and therapy.
- Provide educational support and training to healthcare professionals on the effective use of our products.
- Support sales in driving business growth by increasing the prescriber base and expanding into new therapeutic areas and modality.
- Conduct in-depth therapy reviews to analyze patient progress and recommend appropriate adjustments.
- Offer clinical support to healthcare professionals, addressing their queries and concerns promptly.
- Troubleshoot product-related issues and provide comprehensive solutions to enhance customer satisfaction.
- Identify potential patients for our products in alignment with healthcare professional needs.
- Conduct engaging product demonstrations to showcase the benefits and features of our offerings.
- Schedule and coordinate provider meetings to foster relationships and generate new business opportunities.
- Registered Nursing License.
- 5 years of relevant experience with 2 years of experience in a healthcare provider role.
- Possess a valid driver's license to operate a motor vehicle with satisfactory driving records.
- Ability to meet vendor credentialing requirements.
- B.S. Degree in Nursing or M.S. Degree in Nursing or Healthcare field.
- Advanced practice nursing certification or license.
- Experience in the medical device or pharmaceutical industry.
- Experience in Heart Failure Unit, Heart Failure Clinic, Cardiovascular, CV Surgery, or ICU unit, Emergency Department, Pediatrics (PICU, NICU), or Dialysis unit in a hospital or clinic.
- Experience collaborating with cross-functional clinical partners and customers in the healthcare industry.
- 2 years of experience developing and delivering medical device training in a hospital or clinical setting.
- Ability to identify and adapt to shifting priorities and competing demands.
- Proficiency with Microsoft Office applications.
- The Clinical Education Specialist is expected to maintain regular physical presence at customer sites.
- Travel involves regular daily driving commutes to and from customer sites and may include 10-25% overnight travel.
- On-call duties 24 hours a day, as well as after-office hours and weekends, may be required to provide customer support.
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