Healthcare Navigator

3 days ago


Chicago, Illinois, United States Strive Health Full time

We are seeking a skilled RN Care Manager to join our team at Strive Health. As a critical component of our kidney care model, this role will play a vital part in supporting patient care for individuals with Chronic Kidney Disease (CKD) and End-Stage Renal Disease (ESRD). Our RN Care Managers serve as a vital resource for patients, families, local care teams, and healthcare professionals, coordinating services to optimize care delivery.

The ideal candidate will have experience developing strong patient and family relationships that foster engagement and best outcomes for all aspects of Strive Health's Model of Care. They will be proficient in documenting and navigating electronic medical records (EMR) and care plan management, with the ability to communicate updates to the care team and family members. The successful candidate will also have a proven track record of proactively contacting patients and/or clinics on a frequent basis to assess both clinical and non-clinical needs.

This is a hybrid role that includes in-home visits based on patient requirements, with potential face-to-face meetings with colleagues and leadership as needed. We offer a competitive salary of $80,000-$97,000 per year, depending on experience. In addition to a comprehensive benefits package, we provide opportunities for professional development and growth.

Key Responsibilities
  • Works closely with the care team to craft personalized and thorough care plans addressing the clinical and non-clinical needs of each patient.
  • Conducts regular assessments onsite and virtually to detect undisclosed medical or social issues and changes in the home environment that could pose risks, promptly referring such matters to the appropriate channels for resolution.
  • Initiates proactive outreach to patients and/or clinics as outlined in program guidelines to evaluate their status, offer assistance, and address inquiries promptly.

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