IT Technical Support Specialist

2 days ago


Cedar Falls, Iowa, United States Entegee Full time
Job Overview

We are seeking a skilled IT Technical Support Specialist to join our team at Entegee. This is an excellent opportunity for individuals looking to advance their careers in the field of automation and control systems.

Salary Information

The estimated salary for this position is $21.50 - $26.00 per hour, commensurate with experience.

Job Responsibilities
  • Imaging computers, replacing printer toner, and disposing of outdated assets
  • Resolving trouble tickets from ServiceNow queues
  • Setting up laptops for remote workers
  • Participating in weekend On-Call rotation
Requirements and Qualifications
  • 1 year or more of IT technical experience or recent college graduate
  • Experience with hardware/new user setup, break-fix for hardware/software
  • Knowledge of computing and networking concepts
  • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions
  • Knowledge of computer security policies
  • Degree in Information Technology discipline or equivalent experience (High School diploma or equivalent)
Preferred Skills
  • Experience with ServiceNow queues
Benefits

Our benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

About Us

Entegee specializes in custom automation projects and is a major player in the world of controls and robotic solutions around the world. We provide opportunities for growth and development for our employees.



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