Technical Systems Specialist I
5 days ago
We are seeking a skilled Technical Systems Specialist I to join our team at Johnson Controls.
Job SummaryThis is an exciting opportunity for a technical professional to work on installing, servicing and commissioning fire alarm, access control, CCTV, intrusion alarm and intercom systems. The successful candidate will possess excellent communication skills, be able to work independently and demonstrate a high level of customer service.
Responsibilities- Servicing and commissioning activities on various security systems including fire alarm, access control, CCTV, intrusion alarm and intercom systems
- Supervising and inspecting the installation of equipment to meet customer expectations and manufacturer specifications
- Evaluating and diagnosing equipment that requires servicing as well as troubleshooting potential field wiring problems
- Providing solutions and recommendations to customers on the most efficient and cost-effective method in restoring a system back to normal condition
- Managing assigned Electronic Systems service calls in regards to field labor hours estimated
- Customer satisfaction through coordination, response to customer requests and problems and clear communication skills
- Preparing reports on daily activities
- May be required to work overtime
- Experience with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems
- Demonstrate working knowledge of electricity and electronics, including troubleshooting systems and performing necessary repairs
- Ability to effectively work independently
- Demonstrate a high level of customer service
- Be able to carry and move equipment/tools weighing up to 40 pounds
- Minimum high school/trade school graduate, military, or two year Associate degree in a technical field involving electronics or computers
- Working knowledge of personal computers (Windows) and Microsoft's suite of Office software
- Working knowledge of IT network systems
- Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
- Excellent verbal and written communication skills
- CCURE 9000, NICET, and DCJS certification
- Security experience with P2000 or C-Cure 9000
The salary range for this position is $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off and opportunities for professional growth and development.
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