Resort Pet Care Experience Coordinator

3 days ago


Ann Arbor, Michigan, United States BreedAbove Full time
Pet Resort Customer Service Role at BreedAbove: Creating Unforgettable Experiences for Pets and Their Humans

We're looking for a dynamic and customer-driven professional to join our team as a Pet Resort Customer Service Representative. In this role, you'll play a vital part in delivering top-notch service to our clients and their beloved pets. Your passion for animal welfare and dedication to exceptional customer experiences will make you an excellent fit for our team.

Key Responsibilities:
  • Develop and maintain strong relationships with clients, ensuring they feel valued and supported throughout their pet's stay.
  • Collaborate with the team to create personalized experiences for each pet and their family, exceeding expectations and building loyalty.
  • Cultivate a deep understanding of our services and amenities, making informed recommendations to enhance client satisfaction.
  • Embody the BreedAbove spirit by demonstrating empathy, patience, and kindness when interacting with clients and their pets.
  • Contribute to maintaining a clean, safe, and comfortable environment for all pets and their owners.

Salary Range:
$50,000 - $65,000 per year, depending on experience. Plus comprehensive benefits package.
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