Client Relations Specialist
1 week ago
Benefits and Incentives:
- Comprehensive health, dental, and vision coverage
- 401K retirement savings plan with employer contribution
- Paid time off and vacation
- Training provided at no cost to employees
- Discounts on Culligan products for employees
- Opportunities for annual recognition and professional development events
Role Summary:
Culligan 87WI is seeking a dedicated individual to enhance customer experiences. The Customer Support Representative role focuses on interacting with clients to manage orders, resolve inquiries, and meet their needs. Success in this role requires meticulous attention to detail, strong organizational skills, and excellent communication abilities.
Primary Duties:
- Addressing a variety of customer issues, overseeing order processing, and assisting with account management
- Providing proactive sales support by building strong relationships with customers
- Coordinating service and delivery logistics
- Collaborating with the service and operations teams to schedule appointments
- Engaging with customers to arrange additional services or suggest maintenance plans
- Referring unresolved customer issues to appropriate departments for resolution
Qualifications:
- High school diploma or equivalent
- A minimum of two years of experience in customer service
- Strong time management and project coordination skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent verbal and written communication skills
About Culligan 87WI:
Culligan is a recognized leader in water solutions, dedicated to delivering exceptional water services to residential, commercial, and industrial clients. The company specializes in innovative water filtration technologies, including water softeners, filtration systems, industrial treatment solutions, drinking water systems, and comprehensive whole-house filtration options.
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