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Dining Services Operations Manager

2 months ago

Olympia Washington, United States Healthcare Services Group, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Dining Services Assistant Manager to join our team at Healthcare Services Group, Inc. As a key member of our operations team, you will be responsible for overseeing the daily operations of our dining services department, ensuring that our high standards of quality, safety, and customer satisfaction are met.

Key Responsibilities
  • Assume responsibility for managing and supervising the dining services staff in the absence of the Account Manager.
  • Provide leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met according to federal, state, and local standards, procedures, and regulations.
  • Lead small groups of subordinates in dining services activities on varying shifts as needed.
  • Assist Account Manager in maintaining records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.
  • Assist in training, quality control, and in-servicing staff to meet HCSG standards, including touring the kitchen several times per day to assess work quality using QCIs for documentation purposes.
  • Must also be able to perform the essential functions of dietary aide, cook, and dishwasher to train and assist when there are call-outs.
  • Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
  • Utilize protective gear in all appropriate functions. Able to safely and properly mix and use cleaning solutions while adhering to all safety precautions.
  • Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met.
  • Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved.
  • Follow proper reporting, isolation, and handwashing procedures/techniques.
  • Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.
  • Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
  • Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
Requirements
  • Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
  • After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
  • A high school diploma or equivalent is required.
  • Specialized training in food service management and nutrition is desirable.
  • Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.
  • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Current ServSafe or Food Handler certification is required based on State / County law.
  • Must be able to be at work as scheduled and on time.
  • Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Must live in the service area.