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Senior Communications Administrator

1 month ago

Washington, Washington, D.C., United States Empower Ai Inc. Full time
Job Title: Senior Communication Services Administrator

Empower AI, Inc. is seeking a highly skilled Senior Communication Services Administrator to join our team. As a critical component in meeting our mission, you will play a key role in providing excellent services to our client.

Responsibilities:
  • Manage and maintain equipment, lines, and voice circuits for all United States Mint equipment and locations
  • Work with United States Mint Contractors to ensure their services are provided as required under the various United States Mint contracts related to Communications Services
  • Meet the United States Mint's business needs for highly available, scalable, reliable, and secure Communications Services
  • Provide Communications Services with features and functions that meet end-user needs and meet United States Mint business requirements
  • Provide administrative, operational, and management support
  • Achieve agreed-to Service Levels
  • Provide On-Call escalation support for the 24x7x365 Service Desk
Qualifications:
  • Bachelor's degree in Information Systems or a relevant field
  • Certified Telecommunications Network Specialist (CTNS) prior to onboarding
  • Minimum 15 years communications services experience
  • Practical skills, experience, and training designing, configuring, and deploying communications services hardware and software
  • Ability to keep sensitive and confidential material private
About Empower AI:

Empower AI is committed to providing equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category.