Restaurant Operations Lead

2 months ago


Atlanta, Georgia, United States K5 Hospitality Full time

K5 Hospitality is seeking a dedicated and experienced Restaurant Operations Manager to oversee the daily operations of one of our popular dining destinations in Atlanta, GA. As a Restaurant Operations Manager, you will lead and manage a team of servers, bartenders, and hostesses to ensure that our guests receive exceptional service, food, and atmosphere.

If you have a passion for the restaurant industry and a desire to be part of a dynamic and growing organization, we encourage you to apply.

Responsibilities:
  • Coordinate daily Front of House restaurant operations, ensuring smooth service flow and guest satisfaction.
  • Develop and implement strategies to enhance customer experience and maximize revenue.
  • Effectively address customer concerns and complaints, resolving issues promptly and professionally.
  • Oversee staff training programs, fostering a culture of excellence in customer service and operational efficiency.
  • Manage inventory levels, ensuring adequate supplies for daily operations while minimizing waste.
  • Analyze financial reports and identify areas for cost reduction and revenue growth.
  • Collaborate with kitchen management to ensure seamless coordination between front-of-house and back-of-house operations.
  • Promote a positive and supportive work environment, motivating staff to deliver exceptional service.
Requirements:
  • 2+ years of experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
  • Proven ability to manage and lead teams effectively, fostering a positive and productive work environment.
  • Strong communication, interpersonal, and problem-solving skills.
  • Proficiency with point-of-sale systems and restaurant management software.
  • Excellent organizational and time management abilities.

K5 Hospitality offers a competitive compensation and benefits package, including:

  • Competitive salary based on experience.
  • Comprehensive health insurance plan.
  • Paid vacation, sick leave, and holidays.
  • Opportunities for professional growth and development within the company.


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