Hotel Front Desk Manager

1 week ago


Livonia, Michigan, United States Comfort Inn of Utica Full time
Job Summary

We are seeking a skilled Hotel Night Auditor to join our team at the Comfort Inn of Utica. This is a full-time position that requires excellent communication skills, attention to detail, and the ability to work independently.

Key Responsibilities:
  • Greet guests upon arrival and provide exceptional customer service throughout their stay.
  • Register guests, confirm room rates, and respond to guest inquiries in a professional manner.
  • Audit guest room charges, balance nightly credit card transactions, and prepare daily Managers' Reports.
Requirements:
  • High school degree or equivalent required; minimum 1 year experience in hotels preferred.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Ability to stand for prolonged periods, lift up to 25 pounds, and perform detailed work at close distances.
Benefits:
  • Competitive salary: $45,000 - $55,000 per year (based on experience).
  • Health, dental, and vision insurance after 90 days.
  • 401(k) retirement plan through Morgan Stanley.
  • Vacation and sick pay benefits.
  • Premium pay for holiday hours.
  • Employee travel discounts worldwide.
About Us:

The Comfort Inn of Utica is a reputable hotel chain known for providing excellent customer service and comfortable accommodations. We offer a dynamic work environment, opportunities for career growth, and a competitive salary package.



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