Customer Service Representative

1 week ago


Kahului, United States Jim Falk Chrysler Jeep Dodge Ram Fiat Full time

Job Summary

The Receptionist role at Jim Falk Automotive Group involves providing exceptional customer service as the first point of contact for customers. This includes greeting them in a friendly and professional manner, answering questions, booking appointments, and taking messages for technicians and sales staff.

Key Responsibilities

  • Greeting customers in a welcoming and courteous way
  • Responding to customer inquiries and providing assistance
  • Routing calls to the appropriate team members
  • Taking messages and organizing them for follow-up
  • Booking appointments for customers and following up on their status

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Able to work independently and follow instructions
  • Good problem-solving skills and ability to type efficiently

Compensation and Benefits

This is a full-time, hourly position offering a competitive rate of $18 per hour. The company provides medical, dental, and vision insurance, 401k plans, vacation time, and other optional benefits.



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