Customer Service Experience Representative

2 months ago


Kahului, United States Enterprise Mobility Inc Full time
Overview

CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE

Full time opportunity at the Alamo Car Rental Kahului International Airport

Pay rate for this position starts at $23.35 / hour

Full Benefits Package available

Alamo has an excellent opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

Starting pay for this position is $23.35 / hour.

We offer the following full-time employee benefits:

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in the North America.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Responsibilities
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High School Diploma or G.E.D. preferred
  • Must have a minimum of 3 years of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • The schedule for this full-time position (40 hours/week) and may include nights, weekends and holidays.


  • Kahului, United States Chick-fil-A Full time

    Customer Service RepresentativeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our Front of House team at Chick-fil-A. As a Customer Service Representative, you'll play a crucial role in ensuring every guest has a superb dining experience.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a...


  • Kahului, United States Sysco Full time

    About the RoleThis is a dynamic and challenging role that requires a strong customer service focus and a passion for sales. As a Customer Service Representative at Sysco, you will be responsible for providing exceptional customer service to our clients, while also driving sales growth and revenue.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Kahului, United States Sysco Full time $19

    This position is responsible for keying in call in orders from customers.JOB SUMMARY:Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization.  Develop a close working relationship with...


  • Kahului, United States U-Haul Full time

    Compensation Range: $17.00 to $21.25 Hourly Location: 424 Dairy Rd, Kahului, Hawaii 96732 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be...


  • Kahului, Hawaii, United States Lowe's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe store environment.Key...


  • Kahului, Hawaii, United States Enterprise Holdings Full time

    Job SummaryEnterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative. This role is responsible for providing exceptional customer service, supporting internal and external customers, and assisting with administrative tasks.Key ResponsibilitiesProvide high-level customer service...


  • Kahului, Hawaii, United States Krispy Kreme - Maui Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Krispy Kreme - Maui. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a positive experience for our customers, and maintaining a clean and welcoming store environment.Key...


  • Kahului, United States Finance Factor Ltd Full time

    Finance Factors has been providing financial services in Hawaii for over 65 years. Established by several island families in 1952, the company has grown from a small local enterprise that pioneered personal loans for Hawaii's working class, into Hawaii's largest locally-owned depository financial services loan company. Today, Finance Factors continues to...


  • Kahului, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility has an exciting part time opportunity for a Customer Service Representative! This position's hourly pay is $21.00 / hour and is located at the Kahului Airport Enterprise location 96732. The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily...


  • Kahului, United States Hertz Full time

    Wage: $14.75 hourly + $3,000 Hiring Bonus! The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return...


  • Kahului, United States Hertz Full time

    Wage: $14.75 hourly + $3,000 Hiring Bonus!   The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as...


  • Kahului, United States Hertz Full time

    Job DescriptionWage: $14.75 hourly + $3,000 Hiring Bonus! The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers...


  • Kahului, United States Frontier Management (OR) Full time

    Wage: $14.75 hourly + $3,000 Hiring Bonus! The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return...


  • Kahului, United States Hertz Full time $15

    Wage: $14.75 hourly + $3,000 Hiring Bonus!The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they...


  • Kahului, Hawaii, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure...

  • Customer Service

    1 month ago


    Kahului, United States Hertz Full time $15

    Wage: $14.75 hourly + $3,000 Hiring Bonus!Job Description: As a Customer Service Exit Gate Representative your general responsibilities include but are not limited to:Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset...


  • Kahului, United States Avis Budget Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airport Operations. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience, and contributing to the overall success of our airport...


  • Kahului, United States Jim Falk Chrysler Jeep Dodge Ram Fiat Full time

    Job OverviewThe Front Desk Coordinator at Jim Falk Chrysler Jeep Dodge Ram Fiat is integral to delivering outstanding customer service and serving as the initial point of contact for all visitors and clients.Position Summary:This role involves managing incoming calls, warmly greeting and assisting guests, and performing various administrative duties to...


  • Kahului, Hawaii, United States Hertz Full time

    Compensation: $14.75 per hour + $3,000 Hiring BonusPosition Overview:As a Customer Service Representative at the Exit Gate, your primary duties encompass the following:Welcome customers and accurately complete the required rental documentation by utilizing a handheld device to scan and verify the rental agreement, check customer identification, scan the...


  • Kahului, United States Avis Budget Group Full time $17

    Customer Service RepresentativePay: $17.00/hourUp to $3,500 Retention Bonus!Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.What You’ll Do:This is an outdoor combination role, where you will...