Airport Customer Service Representative

3 weeks ago


Kahului, Hawaii, United States Managed Labor Solutions Full time
Job Overview

We are seeking a skilled and customer-focused Airport Customer Service Representative to join our team at Managed Labor Solutions.

Salary and Benefits

The estimated annual salary for this position is approximately $40,000, including health and dental insurance benefits.

Job Responsibilities

As an Airport Customer Service Representative, you will be responsible for:

  • Greeting customers upon car return and ensuring a seamless drop-off experience.
  • Expediting the return process to minimize wait times for customers.
  • Resolving customer complaints and issues in a professional manner.
  • Securing vehicle keys and verifying necessary documentation and checks.
  • Inspecting vehicles for new damages and recording mileage and gas levels.
Requirements

To be successful in this role, you must possess:

  • A high school diploma or equivalent.
  • A valid driver's license (non-CDL).
  • Be at least 18 years old.
  • Availability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
  • Basic computer skills, including typing and data entry.
  • The ability to work in a fast-paced environment with multiple tasks.
Preferred Qualifications

While not required, previous experience in customer service and/or sales, as well as experience in baggage handling at an airport or warehouse, is preferred.



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