Airport Customer Service Representative
3 weeks ago
We are seeking a skilled and customer-focused Airport Customer Service Representative to join our team at Managed Labor Solutions.
Salary and BenefitsThe estimated annual salary for this position is approximately $40,000, including health and dental insurance benefits.
Job ResponsibilitiesAs an Airport Customer Service Representative, you will be responsible for:
- Greeting customers upon car return and ensuring a seamless drop-off experience.
- Expediting the return process to minimize wait times for customers.
- Resolving customer complaints and issues in a professional manner.
- Securing vehicle keys and verifying necessary documentation and checks.
- Inspecting vehicles for new damages and recording mileage and gas levels.
To be successful in this role, you must possess:
- A high school diploma or equivalent.
- A valid driver's license (non-CDL).
- Be at least 18 years old.
- Availability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
- Basic computer skills, including typing and data entry.
- The ability to work in a fast-paced environment with multiple tasks.
While not required, previous experience in customer service and/or sales, as well as experience in baggage handling at an airport or warehouse, is preferred.
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