Customer Service Representative

2 weeks ago


Solon, Ohio, United States Vincent Lighting Systems Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Vincent Lighting Systems. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and information within our Cleveland office.

Key Responsibilities
  • Manage all inbound and outbound shipments, including UPS/FedEx and truck freight
  • Accurately pick and pack product orders
  • Receive and shelve or distribute incoming shipments to other departments
  • Process lost or damaged claims as necessary
  • Manage inventory of the product department
  • Facilitate customer walk-ins for rental, product, and service departments
  • Maintain a clean and safe warehouse environment
Requirements
  • Basic computer skills
  • Ability to identify and prioritize important goals
  • Physical ability to lift 50 pounds repeatedly
  • Ability to drive a fork truck (training provided)
  • Pass a 5-panel drug screen
Preferred Qualifications
  • Experience with shipping programs and QuickBooks
Company Culture

Vincent Lighting Systems is an equal opportunity employer and a drug-free workplace. We value our employees and strive to create a positive and supportive work environment.

Compensation

This is a full-time position with a competitive hourly wage of $17-19.



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