User Research Coordinator

4 days ago


Seattle, Washington, United States Intelliswift Software Full time
Job Summary

We are seeking a highly skilled User Research Assistant to join our team at Intelliswift Software. The successful candidate will be responsible for handling logistics for our research studies, including recruiting, scheduling, and rewarding participants, maintaining lab equipment, and assisting with data analysis and study summaries.

Key Responsibilities
  • Recruit and schedule participants for user studies
  • Ensure participant compliance with study protocols
  • Engage and communicate with participants before, during, and after studies
  • Setup and break down study session areas
  • Assist with study facilitation, data collection, and data review
  • Prepare and communicate results to stakeholder teams and archive results
  • Help troubleshoot and maintain study lab equipment
  • Track and report on project status
Requirements

To be successful in this role, you will need:

  • Previous work experience requiring high engagement with people
  • Qualitative user research experience, including moderating studies, interviewing, and interacting with participants
  • Previous experience managing multiple projects simultaneously
  • Previous experience with participant data management and study annotation
  • High attention to detail and ownership
  • Strong communication skills with participants, team members, stakeholders, and leadership
  • Ability to problem solve and create processes to increase efficiency
Education

A Bachelor's degree in human factors, cognitive or experimental psychology, human-computer interaction, or a related field is required. Equivalent experience in relevant fields is also acceptable.



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