Insurance Follow Up Specialist
5 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Insurance Follow Up professional to join our team at MedCycle Management. As an Insurance Follow Up specialist, you will be responsible for resolving outstanding insurance balances, reviewing payer contracts and EOBs, and ensuring timely and accurate communication with insurance companies and other stakeholders.
Key Responsibilities:
- Initiate proactive measures to resolve accounts in a timely and efficient manner.
- Respond to incoming correspondence and inquiries from insurance companies and other parties in a timely and accurate manner.
- Initiate contact with patients as necessary to resolve accounts.
- Develop and implement action plans to resolve accounts.
- Respond to phone calls in an efficient and courteous manner.
- Document all account activity in our system.
- Review EOBs to ensure accurate account resolution.
- Perform additional duties as assigned by management.
Requirements:
- Proficiency in Microsoft applications, including Outlook, Word, and Excel.
- Detail-oriented and able to research accounts to resolve them.
- Knowledge of medical terminology and basic understanding of insurance processes.
- Ability to solve practical problems and deal with concrete variables in situations with limited information.
Preferred Qualifications:
- High school diploma or equivalent, or one to three years of related experience and/or training.
- Medical background with experience in patient financial services is preferred.
- Previous insurance billing and/or follow-up experience is preferred.
What We Offer:
Flexible hours, including early morning and late evening shifts, to accommodate your schedule.
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