Transportation Business Group Professional Services Director
3 weeks ago
At HDR, we are a global leader in engineering, architecture, environmental, and construction services. Our multidisciplinary teams of scientists, economists, builders, analysts, and artists collaborate to create innovative solutions for our clients.
We are committed to diversity and inclusion, and we believe that our employees are our greatest strength. HDR is an equal opportunity employer and an affirmative action employer.
Our ValuesWe believe that the way we work can add meaning and value to the world. We strive to create a culture that is collaborative, inclusive, and respectful. We are committed to quality, improvement, and our values.
Job SummaryWe are seeking a Transportation Business Group Professional Services Leader to join our team in Southern California. As a key leader in our thriving operation, you will provide leadership and mentoring across our organization.
Responsibilities- Develop, coordinate, monitor, and improve technical competencies of area staff to meet client needs and market drivers.
- Assist with daily operations, including project oversight, management reviews, financials, and driving profitability at the project level.
- Supervise key cross-sector leads and ensure groups are providing critical value to the Socal BG in growing, providing critical delivery, or reducing risk by housing in-house specialties.
- Lead and monitor development and training of area staff in technical and business competencies.
- Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
- Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
- Monitor project QC Review activities, including assignment of experienced and qualified reviewers.
- Lead and monitor activities for continuous improvement, including development and use of technical standards, procedures, best practices, and lessons learned.
- Lead and participate in project reviews and support project teams with management of claims and losses.
- Participate in 0% reviews and project reviews, participate in RevRec meetings.
- Drive invoicing and A/R payments.
- Drive profitability through proactive Utilization Management.
- Lead the Area mentoring initiative and drive retention and recognition.
- Review hiring needs, requisitions, and offers as delegated by Business Group Manager.
- Participate in key pursuit teaming, staffing discussions, and fee development.
- Partner with Market Sector Development Leader and Project Delivery Leader.
- Meet with clients as needed to assess client satisfaction.
- Oversee technical and digital delivery evolution, in collaboration with subject matter experts.
- Work with Transportation Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy, and MOA.
- Oversee and ensure implementation of quality, standards, and best practices.
- Collaborate with Area operations, market sectors, business classes, and delivery leaders.
- Participate in Area strategic planning and plan implementation.
- Review and approve fee proposals as delegated by Business Group Manager.
- Participate in mid-year alignment meeting; support BDL in development of mid-year projections; annual budget projections and participate in meetings.
- Support area activities related to hiring and retaining key staff.
- Serve as a champion for BGX opportunities.
- Support communication and coordination within all business groups.
- Review and approve sponsorship and training requests as delegated by Business Group Manager.
We are seeking a highly qualified candidate with a Bachelor's degree in a Professional, Architecture, Engineering, or closely related field. A minimum of 10 years' experience is required, with a strong background in leading diverse teams and maintaining a professional or engineering registration.
Demonstrated experience with leading diverse teams, commitment to quality, improvement, and HDR values, and actively engaged in professional or industry associations to enhance HDR technical expertise and brand are essential.
Excellent communication, leadership, and organizational skills are required, as well as knowledge of the Southern California market.
Why HDRAt HDR, we know work isn't only about who you work for, it's also about what you do and how you do it. We are a global leader in engineering, architecture, environmental, and construction services, and we are committed to creating a culture that is collaborative, inclusive, and respectful.
We offer a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, including medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus, and tuition reimbursement.
The expected compensation range for this position depends upon skills, experience, education, and geographical location.
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