Senior IT Specialist

3 days ago


McKinney, Texas, United States NerdsToGo Inc Full time

NerdsToGo Inc is a renowned provider of innovative computer solutions to residential consumers and small businesses. Our team offers top-notch technology services for a wide range of devices, from computers and smartphones to networks and internet connections.

About the Role

We are seeking an experienced Senior IT Specialist - Desktop Support to join our dynamic team. As a key member, you will be responsible for delivering exceptional desktop support services to our clients. This includes installing, configuring, and upgrading personal computer hardware and software, performing inventory management, and providing software and operating system support on Mac and Windows platforms.

Your primary goal will be to ensure seamless technical assistance to our customers, resolving any issues that may arise with their desktop systems. You will work closely with our team to identify and resolve technical problems, provide training and guidance to non-technical staff, and maintain strong relationships with our clients.

Key Responsibilities

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