Urban Outfitters Sales Associate

5 days ago


Malibu, California, United States Urban Outfitters Full time
Job Summary

A Sales Associate at Urban Outfitters contributes to driving sales through providing a genuine experience to each customer. This role is ideal for individuals who are passionate about the UO brand and have a strong background in customer service.

Key ResponsibilitiesBrand Experience
  • Act as a brand representative, embodying the company values and providing a personalized shopping experience for customers.
  • Initiate conversations, share advice, and product knowledge to interact with customers in a way that builds trust and loyalty.
  • Utilize technology to stay informed about company priorities and promotions, delivering a seamless shopping experience across in-store and online channels.
Teamwork + Communication
  • Contribute to a positive and respectful store environment, supporting colleagues and leadership in achieving team goals.
  • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team.
  • Exhibit a willingness to learn and adapt, being flexible to change and open to trying new approaches.
Visual + Business Operations
  • Maintain Urban Outfitters' visual and operational standards, prioritizing the customer experience while ensuring the store's profitability.
  • Support the shipment process, staying informed about new products and inventory levels to contribute to omni-order fulfillment.
  • Adhere to store safety standards, inventory accuracy, and product loss reduction, upholding all company policies and procedures.
Requirements
  • Passion for the UO brand and commitment to delivering exceptional customer service.
  • Experience in customer-facing roles, with a strong background in sales and customer service.
  • Ability to work flexible hours, including nights, weekends, and holidays, to meet the needs of the store.
Perks and Benefits

Urban Outfitters offers a comprehensive package of perks and benefits to employees, including medical, dental, vision, PTO, generous employee discounts, and retirement savings. For more information, please visit our website.

Compensation

The starting hourly wage for this role is $17.27. Please note that this may be subject to change based on location and employment status. Additionally, eligible employees may participate in the Sales Bonus Program, which may result in a higher total compensation range.


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