Customer Service Representative

1 week ago


Malibu, California, United States Star MSO, Inc. Full time

Position Overview
As a vital member of our team, you will engage with customers in a friendly and efficient manner, ensuring a pleasant shopping experience. Your role will involve maintaining a clean and organized store environment while supporting management in achieving operational objectives. You will represent Star MSO, Inc. with professionalism in all interactions.

Key Responsibilities
As a Retail Associate, your duties will include:

  • Efficiently operating the cash register and monitoring the fuel console, adhering to all cash handling protocols, including transactions involving cash, credit cards, and checks.
  • Ensuring the store is clean, well-stocked, and visually appealing, while upholding high standards of cleanliness across all areas.
  • Providing exceptional customer service by greeting customers, assisting them in locating products, and encouraging repeat visits through a positive shopping experience.
  • Participating in promotional activities by creating displays that highlight sale items and drive additional sales.
  • Completing other assigned tasks as necessary to support store operations.

Qualifications
The ideal candidate will possess:

  • Basic mathematical skills for handling transactions and maintaining accurate records.
  • Experience operating retail equipment, including cash registers and credit card machines.
  • Effective written and verbal communication skills for interacting with customers and team members.
  • Strong interpersonal skills to collaborate with colleagues and contribute to a team-oriented environment.
  • The ability to follow detailed instructions and maintain focus on tasks despite potential distractions.
  • A commitment to delivering high-quality customer service.

Compensation
The starting pay for this position is $17.00 per hour.



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