Customer Experience Coordinator

5 days ago


Silver Point, United States Jbeez Incorporated Full time
Job Description

We are seeking a Customer Experience Coordinator to join our team at Jbeez Incorporated.

This role will be the primary point of contact for each guest, responsible for providing a friendly check-out experience, answering phone calls, handling paperwork, and offering information regarding trip options.

The ideal candidate will have a friendly, outgoing personality and be trustworthy, able to follow instructions effectively.

Key Responsibilities:
  • Provide exceptional customer service
  • Answer phone calls and respond to inquiries
  • Handle paperwork and administrative tasks
  • Offer information on trip options and services
Benefits:
  • Employee discount
  • Flexible schedule
Work Environment:

This is a part-time/full-time position, working in-person. We offer a positive work environment with opportunities for growth and development.

We provide free river trips, flexible hours and scheduling, crew outings, and a fun team environment. Our innovative leadership team loves the outdoors and it shows in all that we do.

We have been featured on the Travel Channel, Southern Living, and Lifetime, as well as numerous publications and TV segments. We are advocates for outdoor recreation for all age groups and believe in sharing the resource and being good stewards of the river, lake, and environment.

We estimate the salary for this position to be around $25,000 - $35,000 per year, depending on experience and qualifications.



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