Hospital Service Ambassador

6 days ago


Baltimore, Maryland, United States JACKMONT HOSPITALITY INC Full time

We are seeking a charismatic and attentive Service Ambassador to join our team at TGI Friday's in Baltimore, MD. As a valued member of our hospitality team, you will play a key role in delivering exceptional guest experiences that exceed our guests' expectations.

About the Role:

As a Service Ambassador, you will be responsible for creating a welcoming atmosphere for our guests, ensuring their dining experience is memorable and enjoyable. You will work closely with our service staff to ensure seamless communication and prompt service.

Main Responsibilities:

  • Greeting Guests: Greet incoming and departing guests warmly, making them feel welcome and valued.
  • Seating and Handoff: Seat guests in the bar or dining area, ensuring a smooth handoff to the service staff.
  • Phone Calls: Promptly answer incoming calls to the restaurant, providing accurate and helpful information to guests.
  • Flow Management: Manage the flow of guests into the dining and bar areas, communicating wait times effectively to guests as needed.
  • Guest Entertainment: Entertain guests with fun, food, and beverage offerings, enhancing their overall experience.
  • Special Requests: Attend to special guest needs and requests, ensuring their satisfaction.
  • Brand Standards: Adhere to all relevant brand standards for service, food, beverage, and experience.

What We Offer:

Our team members enjoy a range of benefits, including competitive pay, opportunities for growth and development, and a supportive work environment. The estimated salary for this position is around $40,000 - $60,000 per year, based on location and experience.

Become a Part of Our Team:

If you are a people person who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity. Join us in delivering world-class hospitality and making every guest feel like part of the family.



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