Technology Infrastructure Coordinator

1 day ago


Mechanicsburg, Pennsylvania, United States iCST Full time
Job Summary

We are seeking a Technology Infrastructure Coordinator to join our team at iCST in Mechanicsburg, PA. This role involves providing technical support and coordination to ensure seamless operation of our IT infrastructure.

Key Responsibilities:
  • Coordinate and communicate with stakeholders to ensure accurate tracking and documentation of IT assets.
  • Develop and document processes to improve efficiency and effectiveness, including asset installation, relocation, and change management.
  • Utilize ServiceNow and Microsoft Systems Center Configuration Manager to analyze and troubleshoot complex technical issues related to PC hardware, software, and peripherals.
  • Familiarize yourself with video conferencing platforms, conference room VC setups, and troubleshooting, as well as VMware Virtual Desktop Infrastructure and AirWatch WorkspaceOne for administrative tasks.
  • Collaborate with cross-functional teams to implement new technologies and initiatives, including cloud computing and cybersecurity best practices.
Requirements:
  • Associate's or bachelor's degree in computer science, information technology, or related field; high school diploma or equivalent required.
  • Minimum 2 years of experience in IT operations or related field, with expertise in Windows operating systems and Microsoft Office applications.
  • CompTIA Network+ certification or equivalent desirable.


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