Hyland OnBase Systems Administrator

2 months ago


Mechanicsburg, United States Vector Consulting, Inc Full time

Hi,

Rate = C2C : $DOE/DOQ

F2F/WebCam Interview : Mandatory


Our government client is looking for an experienced Hyland OnBase Systems Administrator on a hybrid 12+ months renewable contract role in Mechanicsburg, PA.


Notes:

***This position is mostly remote with the need to come to the office when needed (1920 Technology Parkway, Mechanicsburg, PA 17050). Candidates are preferred to reside within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.***

***The individual is required to pick up commonwealth-issued equipment and do badging the first day.***

***There will be an initial Teams interview, potentially followed by an in-person interview.***


The agency require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades. The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure. This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. This position also performs planned maintenance and emergency support during non-business hours.

Tasks

1. Provide technical support to end users in a timely fashion

2. Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology

3. Prioritize daily tasks, live production issues, projects, and customer support

4. Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.

5. Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required

6. Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows

7. Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments

8. Document, evaluate, prioritize, and resolve defects

9. Respond to and resolve issues reported during normal business operational hours and off-hours

10. Monitor operations and capacity to ensure optimum performance

11. Create documentation of system changes or existing processes and distribute to appropriate parties

12. Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed

13. Assist with discovery and documentation of business requirements for new OnBase solutions

14. Assist with training identified subject matter experts

15. Communicate system downtime and project deployments with business owners and end users

16. Understand, maintain and enhance external integrations within OnBase

Required/Desired Skills and Experience:



  • 7 Years of Technical expertise in Hyland OnBase Required
  • 7 Years of OnBase System Administration Required
  • 7 Years of Enterprise-wide Records Management Program Required
  • 5 Years of Experience with OnBase Reporting Dashboard Required
  • Hyland OnBase Certified System Administrator (OCSA) Required
  • Hyland OnBase Certified Workflow Administrator (OCWA) Required
  • 5 Years of OnBase Workflow Experience Highly desired
  • 5 Years of Kofax Capture Software Highly desired
  • 5 Years of Experience with OnBase System Upgrade Highly desired
  • Hyland OnBase Certified Workview (OCWV) Highly desired
  • Hyland OnBase Certified Application Programming Interface (OCAPI) Highly desired

About Vector:

Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY

www.vectorconsulting.com

“Celebrating 30 years of service.”


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