Technical Support Specialist
4 days ago
FareHarbor is seeking a highly skilled Technical Support Specialist to join our team in Denver, CO. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their needs are met, and resolving technical issues in a timely and efficient manner.
Key Responsibilities- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve technical issues related to FareHarbor's software and services
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of FareHarbor's products and services
- Provide excellent customer service and ensure client satisfaction
- Bilingual - English and Portuguese
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong technical skills and knowledge of software and hardware
- Ability to work independently and as part of a team
- Competitive salary and benefits package
- Opportunity to work with a leading company in the tourism industry
- Collaborative and dynamic work environment
- Professional development opportunities
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