Housekeeping Attendant

2 weeks ago


Aspen, Colorado, United States The Gant Full time
Job Overview

Company: The Gant

Location: Aspen, Colorado

POSITION SUMMARY
As a Room Attendant, you will deliver exceptional and friendly service to our guests and homeowners. This role involves maintaining the cleanliness and organization of guest units and the overall property.

COMPENSATION: The pay structure is based on piece-work, typically starting at 9 AM and concluding by 3 PM. Compensation is determined by completed services, with paid time off compensated at $20/hour.

BENEFITS: Comprehensive benefits include Medical/Dental/Vision, 401(k), Employee Assistance Program, Life Insurance, Paid Time Off, End of Season Bonus, Wellness Bonus/Ski Pass, and RFTA Bus Pass. Please refer to the Benefit Summary for detailed eligibility and conditions.

KEY RESPONSIBILITIES

• Deliver cheerful and efficient service to guests and property owners.

• Perform cleaning duties in guest units: sweeping and mopping floors, vacuuming carpets, dusting furniture, making beds, and handling kitchen tasks including dishwashing and trash removal.

• Understand and apply proper cleaning chemical usage.

• Maintain assigned units or areas according to established performance standards in a timely manner, addressing corrections as directed by supervisors.

• Dispose of waste and ashes in designated areas.

• Ensure cleanliness of linen closets and storage areas, while being mindful of waste disposal.

• Accurately document services performed on daily assignment sheets.

• Manage lost and found items appropriately.

• Be open to performing additional tasks as required to support the Housekeeping Department or the property as a whole.

• Report any maintenance issues or missing items promptly.

• Foster positive relations with guests through courteous service and special cleaning requests.

• Attend all housekeeping meetings.

• Follow safety protocols and guidelines.

• Complete off-season projects as assigned.

• Assist in training new staff by exemplifying cleanliness and guest service standards.

QUALIFICATIONS

• Reliable work history.

• Experience in customer service roles.

• Strong communication skills.

• Flexibility to adjust schedules and work extra hours as needed, including weekends and holidays.

• Ability to multitask effectively.

• Basic English proficiency; bilingual in English and Spanish is preferred.

• Previous experience in housekeeping is advantageous.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Primary work areas include condominium units, property walkways, stairways, elevators, and housekeeping facilities.

• Regular exposure to cleaning chemicals and tools.

• Requires standing, bending, kneeling, and lifting throughout the day.

• Fast-paced environment with frequent interaction with team members.

• Safety awareness is crucial; report any unsafe conditions immediately.

• Must be physically capable of lifting and carrying 25-50 pounds, including laundry and trash.

• Good manual dexterity for tasks such as washing dishes and cleaning.

TOOLS AND EQUIPMENT:

• Cleaning tote

• Metal ash bucket

• Whisk broom and dustpan

• Rags

• Brooms

• Vacuum cleaners

• Step stools

• Trash totes

• Cleaning chemicals

This job description outlines the essential functions of the role. Employees are expected to comply with all instructions and perform related duties as assigned by management. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.



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