Customer Experience Representative

4 days ago


San Jose, California, United States Carvana Full time

We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Delivery Specialist.

About the Role

As an Automotive Delivery Specialist, you will be responsible for delivering vehicles straight to customers' doors with our custom car haulers. You will also be loading/unloading vehicles onto the hauler, inspecting the car-hauler to ensure safe driving conditions, and completing customer paperwork.

Responsibilities
  • Deliver vehicles to customers' doors in a timely and professional manner
  • Loading/unloading vehicles onto the hauler, ensuring safe and efficient operations
  • Inspect the car-hauler regularly to maintain safe driving conditions
  • Complete customer paperwork accurately and efficiently
Requirements

To be successful in this role, you must have at least 2 years of customer-facing experience and possess excellent communication skills. You should also be physically able to perform demanding tasks, such as detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions.

Benefits

We offer a competitive hourly rate of $24/hour, with opportunities to increase compensation by .50 cents every 3 months based on performance. We also provide comprehensive benefits, including medical, dental, vision, and matching 401k, as well as other perks programs.



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