Retail Sales Representative

2 weeks ago


Tulsa, Oklahoma, United States Azadea Group Full time

Job Overview - Sales Associate

Position Title: Sales Associate

Role Summary:

The Sales Associate is responsible for providing outstanding customer service and support to ensure a positive shopping experience. This role involves engaging with customers, understanding their needs, and delivering tailored assistance.

Key Responsibilities:

  1. Welcome customers and assist them in a friendly and professional manner to meet their needs effectively.
  2. Maintain the presentation of the sales floor by organizing and restocking merchandise regularly, ensuring cleanliness and adherence to brand standards.
  3. Deliver exceptional service by utilizing up-selling and cross-selling techniques, and addressing customer inquiries promptly.
  4. For Multimedia departments: Notify the Department Manager about any out-of-stock or underperforming items.
  5. For Multimedia departments: Organize products according to sales trends and recommendations from the Department Manager.
  6. For Multimedia departments: Actively promote products and services to achieve sales targets.
  7. Oversee the receiving process of shipments, ensuring accurate inventory management to mitigate risks of loss or theft.
  8. Handle cash transactions efficiently and accurately, ensuring a smooth checkout experience for customers.
  9. For Fashion departments: Take precise measurements for alterations, set pricing as per guidelines, and coordinate necessary adjustments.

Qualifications:

  • High School Diploma or equivalent.
  • Proficient in English.
  • Familiarity with MS Office applications.
  • For Sports Goods retail: Involvement in at least one sporting activity is preferred.

Skills:

  • Planning and Organizing: Level 1
  • Self-Development: Level 2
  • Communication Skills: Level 2
  • Cultural Awareness: Level 1
  • Customer Focus: Level 1
  • Initiative: Level 2
  • Teamwork: Level 2

Company: Azadea Group

Location: Jordan

Employment Type: Part-time



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