Technical Support Specialist
1 month ago
At BGSF, we are seeking a highly skilled Technical Support Analyst I to join our team. As a Technical Support Analyst I, you will be responsible for providing Level I support remotely via phone, remote tools, or onsite as needed.
Key Responsibilities:- Provide technical support to customers via phone, email, or chat
- Troubleshoot software and hardware failures
- Set up and configure Microsoft Surface and Dell laptop units
- Install hardware and peripheral components
- Load software packages and operating systems
- Prioritize and work on service desk tickets in the internal ticketing system
- Participate in an ongoing call rotation
- High School Diploma or equivalent
- At least 1 year of IT support experience
- Fluent in English
- Strong troubleshooting and support skills
- Strong verbal communication skills
- Experience with Adobe Acrobat DC Reader and Microsoft Office products
- Microsoft Surface and Dell line experience preferred
- Thorough understanding of Windows 11
- Microsoft Surface line
- Dell Laptops
- Microsoft Windows 11
- Microsoft O365
- Microsoft Teams Cloud Voice
- Adobe Acrobat DC Standard & Professional
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
1 month ago
Plano, Texas, United States Repeat Consultants Full timeJob OverviewAs a Technical Support Specialist with Repeat Consultants, you will provide expert-level technical support to clients and their customers for Verizon Femto network issues.Key Responsibilities:Provide technical support via phone and email to clients and their customers.Update Remedy ticketing systems and review tickets with customers on a weekly...
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Technical Support Specialist
1 month ago
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Technical Support Specialist
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Plano, Texas, United States Repeat Consultants Full timeJob Title: Bilingual TAC EngineerJob Summary: We are seeking a highly skilled Bilingual TAC Engineer to join our team at Repeat Consultants. The successful candidate will be responsible for providing technical support to our clients, troubleshooting complex network issues, and working closely with internal teams to resolve customer complaints.Key...
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Senior Technical Support Engineer
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Plano, Texas, United States Palo Alto Networks Full timePalo Alto Networks: A Leader in CybersecurityWe are seeking a highly skilled Technical Support Engineer to join our team. As a Threat Specialist, you will provide post-sales technical support to our customers and partners, utilizing your expertise in threat mitigation and response to diagnose and solve complex technical issues.Key Responsibilities:Provide...
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Plano, Texas, United States Pinkerton Full timeJob Summary:The Technical Specialist will be responsible for managing technical programs and products through customer service, staff training, and web development. This position will have a hybrid work schedule (remote/client locations).Key Responsibilities:Represent Pinkerton's core values of integrity, vigilance, and excellence.Serve as technical support...