Customer Service Representative

2 weeks ago


Preston, Minnesota, United States H&R Block Full time

Key Responsibilities:

  • Greet clients in a personalized and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients according to their preferences.
  • Ensure all current and future client needs are met.
  • Maintain office cleanliness and organization with team members.

About the Role:

As a Customer Service Representative at H&R Block, you will provide exceptional service to clients, ensuring a positive experience. You will work closely with tax professionals to match clients with the right expert for their needs, schedule appointments, and handle client exits. Your attention to detail and organizational skills will be essential in maintaining a clean and organized office environment.

What We Offer:

H&R Block is committed to providing a supportive and dynamic work environment. As a Customer Service Representative, you will have the opportunity to develop your skills and advance your career in a fast-paced and rewarding industry.



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