Customer Service Representative

4 weeks ago


Preston, Maryland, United States Preston Automotive Group Full time
Job Overview

Preston Automotive Group is seeking a highly skilled and customer-focused Receptionist to join our team. As the first point of contact, you will be responsible for providing exceptional service to our customers, answering phone calls, and performing administrative tasks.

Key Responsibilities:

  • Welcoming and greeting customers by phone with a positive attitude
  • Directing customers to the appropriate person or location in a timely manner
  • Answering phone calls and responding to customer inquiries
  • Performing administrative tasks, such as data entry and filing

Requirements:

  • Ability to live the Preston Automotive Group's Core Values of Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community
  • Pleasant, engaging, and professional phone manner
  • Strong PC, internet, and phone skills
  • Willingness to learn and driven to achieve
  • Ability to work rotating shifts, including evenings and alternating Saturdays

Why Work for Preston Automotive Group?

  • Family-owned and operated since 1977
  • A culture that treats each other like family and is active in the communities we serve
  • Leadership and tools needed to support you and our customers
  • Represent 18 different brands, including a power sports dealership, 4 body shops, 3 service centers, and several mobile service vans


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