Client Service Representative
2 weeks ago
Aspetuck Animal Hospital in New Preston, CT
We are seeking a compassionate and skilled Client Service Representative to join our team. As a Client Service Representative, you will be the first point of contact for clients, providing exceptional customer service and ensuring a positive experience for our patients and their owners.
Responsibilities:
- Answer telephone calls quickly and efficiently, providing professional and friendly service
- Warmly greet clients and prepare patient files
- Receive and relay client correspondence and updates client financial records
- Answer client inquiries about basic animal care questions and routine procedures
- Educate clients on over-the-counter products such as flea and tick preventions
- Admit patients and handle medical records entries accurately
- Prepare client invoices for services performed
- Handle payment transactions
- Receive and relay telephone, fax, and email messages accurately and promptly
We offer a competitive compensation package, including great pay, medical, dental, and vision insurance coverage, 401K with company match, paid time off, and more. We also offer discounts on veterinary services and products for your own pet.
Requirements:
- High school diploma or equivalent
- Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
- Significant experience with basic office functions in a busy office environment
- Must be a team player and have compassion for pets and their people
Aspetuck Animal Hospital is a busy 3+ doctor, AAHA Accredited, full-service veterinary hospital, and boarding facility located in the beautiful town of New Preston, CT. We pride ourselves on offering high-quality medicine with a personal approach. Learn more about our career opportunities at: https://rarebreedvet.com/careers/
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