Customer Support Representative

3 weeks ago


Atlanta, Georgia, United States RSM Atlanta Full time
RSM Atlanta LLC is seeking a highly motivated Onsite Customer Service Representative to join its dynamic team. As a key member of the customer support team, you will play a crucial role in providing exceptional service to clients, resolving issues efficiently, and promoting customer loyalty. Key responsibilities include interacting with clients via phone, email, or in-person, responding to service requests, and maintaining accurate records of all interactions.

Job Requirements:
To succeed in this role, you must possess excellent communication skills, a strong understanding of technical concepts, and the ability to work effectively in a fast-paced environment. A High School Diploma or equivalent is required, along with relevant experience in customer-facing roles or sales positions. Additionally, valid driver's license and reliable transportation are necessary for frequent site visits.

Compensation Package:
The estimated annual salary for this position is approximately $55,000-$65,000, including comprehensive benefits and a bonus structure based on performance targets. This is a full-time opportunity that provides opportunities for career advancement and professional growth within the company.

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