Medical Information Specialist

5 days ago

Cambridge, Massachusetts, United States Ipsen Pharma Full time
Job Title: Medical Information Manager

Job Summary:

We are seeking a highly skilled Medical Information Manager to join our team at Ipsen Biopharmaceuticals Inc. This role will be responsible for creating and maintaining medical information content, collaborating with global MI affiliates, and ensuring compliance with regulatory requirements.

Main Responsibilities:

  • Develop and update local medical information content that is current, complete, medically accurate, and fair-balanced.
  • Maintain current medical information content in the Medical Information Database (IRMS database).
  • Perform complex scientific literature searches in response to specific requests as well as on a proactive basis.
  • Interface with Global Medical Information and US Medical Affairs colleagues to exchange medical information and best practices.
  • Participate and collaborate on project teams to represent Medical Information for the therapeutic area(s).
  • Act as a resource to support the Medical Information Call Center to help respond to escalated queries that require a custom literature search and/or response.
  • Conduct training sessions for the Medical Information Call Center and other internal business partners on medical information content.
  • Provide training to Commercial Personnel on our medical information processes.
  • Promote and ensure the sharing of best practices for Medical Information content management.
  • Complete all assigned SOPs and training within designated timeframe and adhere to job-specific SOPs and work instructions.
  • Attend and staff medical information booth conferences to respond to unsolicited medical information queries from HCPs as appropriate providing fair, balanced and medically accurate information on Ipsen's products.
  • Participate in coverage for MI inquiry management after business hours.
  • May assist with Ipsen's Medical Affairs PharmD Fellowship program.
  • Identify, obtain pertinent data, and forward adverse events (AEs) and product quality complaints (PQCs) to Ipsen Call Center in accordance with policy and procedures.
  • Assist in generating medical information metrics and insights.
  • Participate in the content materials review process.

Requirements:

  • Advanced degree in life science/healthcare (Pharm.D., PhD, MD) required.
  • 2+ years of Drug Information in a Pharmaceutical Industry Experience or related Clinical Pharmacy Practice/Managed Care Experience Required.
  • Demonstrated excellent medical writing skills to synthesize scientific data in order to create and communicate medical information content.
  • Proficient in literature searching in EMBASE, pubmed.
  • Previous experience in a Medical Information Call Center is a plus.
  • Proficient in IRMS (Medical Information Database for Content Management) is a plus.
  • Proficient in MS office applications.
  • Relevant therapeutic background desired (Oncology, Neurology, Rare Diseases, Endocrinology).
  • Fluent in English.

Key Technical Competencies:

  • Proficient in conducting medical literature database searches.
  • Proficient in medical writing for medical information response documents.
  • Ability to summarize medical literature/accurately and appropriately (creating medical information response documents that are accurate, current, scientifically fair-balanced, and of high quality).
  • Prior experience working in IRMS is strongly preferred.
  • Knowledge of regulatory authorities, legal, and industry guidelines and requirements related to the practice of medical and drug information in the pharmaceutical/biotech industry.

What We Offer:

Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Salary Range:

The annual base salary range for this position is $109,800-$134,200.

Benefits:

Ipsen offers a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.

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