Customer Service Representative

1 week ago


Federal Way, Washington, United States U-Haul Full time
Customer Service Representative Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our rental centers.

Key Responsibilities:

* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Inspect and maintain equipment, ensuring it is in good working condition
* Assist customers with equipment rentals and returns, providing guidance and support as needed
* Use U-Scan technology to manage rentals and inventory
* Participate in ongoing continuous education through U-Haul University

Requirements:

* High school diploma or equivalent
* Valid driver's license and ability to maintain a good driving record
* Ability to work in a fast-paced environment and adapt to changing situations

What We Offer:

* Competitive hourly rate
* Opportunities for advancement and career growth
* Comprehensive benefits package, including health insurance, prescription plans, and paid time off
* U-Haul offers a supportive and inclusive work environment, with a focus on employee well-being and development

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal.

U-Haul is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment, where all employees feel valued and respected. We welcome applications from qualified candidates of all backgrounds and perspectives.

U-Haul is a Smoke-Free and Nicotine-Free Workplace

We are committed to maintaining a healthy and safe work environment for all employees. As such, we do not hire or re-hire individuals who use nicotine products in states where it is prohibited by law.

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