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Insurance Customer Service Specialist
2 months ago
Doug Ware Insurance Agency is a reputable firm committed to delivering exceptional service to clients. We prioritize building strong connections within the community and ensuring our clients receive the utmost care and attention.
As a starting insurance representative, you will play a crucial role in enhancing the lives of our clients. Your responsibilities will include offering customized insurance solutions, responding to client inquiries, and nurturing enduring relationships that focus on trust and high-quality service.
If you are eager to be part of an esteemed agency that emphasizes collaboration, client satisfaction, and career advancement, Doug Ware Insurance Agency is an ideal environment for your professional journey.
Compensation Structure: The base hourly wage begins at $18 during the training phase for unlicensed candidates. Once licensed in Property & Casualty, the hourly rate increases to $25, and further rises to $30 upon obtaining a Life & Health license. We provide all necessary materials and training to help you become a fully licensed agent. Comprehensive health, dental, and retirement benefits are available after the probationary period.
Compensation is determined by insurance certifications and relevant experience.
Benefits Offered
Annual Base Salary with Bonus Potential
Health Coverage
Dental Coverage
Hands-on Training
Monday to Friday Work Schedule
Opportunities for Career Advancement
Evenings Off
Full-Time Benefits
Retirement Savings Plan
Key Responsibilities
- Client Engagement: Interact with clients to assess their insurance requirements and provide tailored solutions.
- Sales Assistance: Support clients in choosing suitable insurance coverage and clarify policy details.
- Record Keeping: Ensure accurate documentation of client interactions and policy details.
- Client Follow-Up: Maintain communication with clients to guarantee their ongoing satisfaction and address any issues.
- Product Expertise: Keep abreast of insurance products and industry developments to provide informed advice.
Qualifications
- Experience: Prior experience in insurance sales or customer service is essential.
- Communication Skills: Excellent verbal and written communication skills.
- Interpersonal Skills: Ability to establish rapport with clients and comprehend their unique needs.
- Attention to Detail: Strong focus on detail in policy analysis and client interactions.
- Professional Conduct: Uphold a professional demeanor and work ethic consistently.
