Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TravelCenters of America. As a Fast Food Crew Member, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience.
Key Responsibilities:
- Deliver outstanding customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Operate a computerized point of sale register, processing transactions accurately and efficiently.
- Meet franchise cleaning and stocking standards, maintaining a clean and organized work environment.
- Collaborate with colleagues to achieve sales goals and promote a positive team culture.
- Adhere to company policies and procedures, ensuring compliance with health and safety regulations.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to lift up to 50 pounds and stand for long periods.
- Availability to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A dynamic and supportive work environment, with ongoing training and development opportunities.
- A comprehensive benefits package, including medical, dental, and vision coverage.
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