Customer Service Representative

4 weeks ago


Troy, Illinois, United States TravelCenters of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Quick Service Restaurant. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the success of our restaurant.

Key Responsibilities
  • Provide Friendly and Efficient Service: Greet and serve customers in a timely and courteous manner, ensuring their needs are met and exceeded.
  • Prepare and Serve Food and Beverages: Prepare and serve high-quality food and beverages to our guests, maintaining a clean and safe environment.
  • Process Transactions: Accurately process customer transactions using our point-of-sale system.
  • Maintain a Clean and Safe Environment: Ensure the restaurant is clean, organized, and meets health and safety standards.
  • Work as a Team: Collaborate with colleagues to achieve our goals and provide exceptional service to our guests.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to interact with guests and colleagues in a professional manner.
  • Basic Computer Skills: Have basic computer skills, including the ability to use our point-of-sale system.
  • Previous Food Service Experience: Previous experience in the food service industry is an asset, but not required.
  • Flexibility: Be available to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive Pay: Earn a competitive hourly wage.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Growth: Develop your skills and advance your career with our company.
  • Discounts and Perks: Take advantage of discounts on food, merchandise, and other benefits.
Why Join Our Team?

At TravelCenters of America, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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