Head of Books and Records Oversight Leader

4 weeks ago

Jersey City, New Jersey, United States Hispanic Technology Executive Council Full time
Job Summary

The Head of Books and Records Oversight is a critical role that requires a strong accounting and financial background, combined with a good understanding of operational processes. The successful candidate will lead Markets Operations engagement with the Finance department and at firm-wide forums on accounting-related matters.

Key Responsibilities
  • Develop robust quality control around balance sheet substantiation for accounts owned by Markets Operations.
  • Work with the Markets Operations leadership team to develop strong books and records/accounting knowledge across Markets Operations via the deployment of training and standards.
  • Lead and oversee the team buildout, including building out the remediation team and the strategic team of 20+ people who will be the primary interface between Markets Operations and Finance/Technology/Business for all matters relating to books and records reporting.
  • Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective.
  • Work with Finance colleagues to ensure that balance sheet proofing is complete and that controls are designed effectively.
  • Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citis books and records.
  • Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented.
  • Oversee and coordinate all account owner activity across Markets Operations, including understanding and maintaining Operations chart of accounts, setting a framework to ensure consistent roles and responsibilities for all Markets Ops staff, and working with Markets Ops global functional managers to understand reasons for exceptions and breaks.
  • Ensure well-defined and documented processes are in place for reserve calculations across Markets Operations, identify opportunities to reduce aged exceptions to reduce reserves, and review account ownership to ensure that the proofing processes are standard in their application and where relevant centralize these processes to drive efficiencies.
  • Partner with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards, partner with Balance Sheet Control and risk reporting to support accurate and timely exceptions reporting, and work with Front office to ensure upstream data and processes are understood and robust so as to prevent downstream issues from occurring.
  • Drive progress on areas of improvement, including strengthening and standardizing account opening processes, implementing best practices to ensure reconciliations are correctly designed and compliant with relevant standards and controls, and promoting development and retention of account and reconciliation SMEs across the group.
  • Lead and oversee Markets Operations involvement in firm-wide programs related to accounting and book and records matters, represent Markets Operations at firm-wide governance forums such as the Enterprise Design Authority, and work with counterparts across the Centralized Operations team to promote consistency and common standards.
Requirements
  • 15+ years relevant experience in financial accounting and the operational aspects of books and records management and account management.
  • Industry expertise in financial accounting and the operational aspects of books and records management and account management.
  • Consistently reads different situations accurately and takes appropriate action to gain senior colleague/client commitment.
  • Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements.
  • Ability to measure and assess the impact of stress shocks including fat-tailed risks.
  • Well-versed in reviewing the dimensions of franchise risk.
  • Strong Leadership skills-Operates as a leader, with an understanding and appreciation for diverse backgrounds.
  • Serves as a point of escalation for key issues or time-sensitive decisions.
  • Acts decisively in high-risk scenarios, assessing a situation based on available data, experience, intuition, and judgment.
  • Ability to respond to challenges with creative solutions, adapts to changing business needs.
  • Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature.
  • Ability to develop medium and long-term plans and strategies.
  • Has authority to negotiate and make independent decisions on critical activities.
  • Able to manage issues associated with operational risk capital, in partnership with the business, Finance, and the Risk organization.
  • Acts as a role model for managing people, coaching, and serving as a mentor.
  • Champions diversity and seeks to recruit, retain, and develop talent. Supports mobility.
  • Excellent Communications skills verbal & written. Active listening skills.
Qualifications
  • Bachelors/University degree, Masters degree preferred.
  • Chartered accountancy qualifications preferred.

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