Senior Market Researcher

2 days ago


Jersey City, New Jersey, United States AvePoint Full time

AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce, and other collaboration environments.

The Product Analyst role is a key position in our organization, responsible for researching customer needs, requirements, and industry trends. This information is then used to inform product development and drive competitive offerings to market.

As a Product Analyst, you will work closely with the head of Product Strategy, development, and architecture departments, as well as offshore teams, to specialize in your own book of products. You will be responsible for making actionable recommendations about product development and backlog prioritization based on a deep understanding of customer journeys, usage data, market research, and the company growth strategy.

Key responsibilities include documenting, analyzing, and evaluating data with a customer-centric approach, generating detailed user stories that will be the basis for future software development by the Engineering team. You will also collaborate with the development team and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Additionally, you will support Product Strategy, User Experience, Architecture leads, and other team members in planning deliverables, defining scope, scheduling, and other aspects of product strategy.

Requirements include a Bachelor's degree or 4 years of relevant experience in a SaaS or software development field. Preferably, you will have 4 years of experience working with large datasets to deliver business insights and recommendations. You will also need professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.

Strong communication skills and the ability to interact professionally with a diverse group, including executives, managers, international team members, and subject matter experts, are essential for this role. Understanding of Microsoft 365/Teams/SharePoint/Dynamics CRM architecture, components, and configuration is preferred.

AvePoint is committed to protecting personal data and will process any information shared during the application process in compliance with applicable data protection laws and our Privacy Notice.



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