Retail Guest Services Team Member
3 weeks ago
We are seeking a highly motivated and customer-focused Retail Guest Services Team Member to join our team at Tommy's Express Car Wash. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a positive experience for our customers, and upholding the high standards of our company.
Key Responsibilities- Provide quick and friendly customer service to our guests within the car wash
- Exceed guest expectations by delivering a clean, safe, and enjoyable experience
- Learn and operate all aspects of POS and LPR systems to ensure seamless transactions
- Oversee all property aesthetics to maintain a clean and welcoming environment
- Create and retain new customer relations through monthly wash packages and personalized service
- Maintain cleanliness of interior and exterior of car wash and grounds to ensure a safe and healthy environment
- Monitor the wash quality of the vehicle to ensure a high-quality experience
- Learn and uphold the WE OWN IT culture to drive excellence and teamwork
- Try your best every day and come to work with a winning attitude
- Must be willing to work hard, build relationships, and love people
- Set an example to all Team Members of working hard and doing your best
This job operates in a professional retail environment with a fast-paced and dynamic work environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.
Benefits- Priority Health Medical
- Dental
- VSP Vision
- Vacation, Holidays, and PTO
- 401K with Company Match
- Employer Paid Short-Term Disability and Basic Life Insurance
- Accident and Voluntary Life Insurance
- Long-Term Disability
At Tommy's Express, we deliver the ultimate car wash experience. Our team is dedicated to providing exceptional service, and we are committed to making a positive impact in our community. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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