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Epic System Manager
2 months ago
An Epic Administrator plays a pivotal role in ensuring the seamless operation of the Applied Systems Epic platform, a cornerstone of commercial insurance operations. This position demands a unique blend of technical expertise, business acumen, and leadership skills to optimize the system's potential and drive business success.
Key Responsibilities:- System Configuration and Management: Ensure the Epic system is configured to meet the agency's evolving needs, streamlining processes and enhancing user experience.
- User Support and Training: Provide top-notch support and training to users, empowering them to maximize the system's capabilities and resolve issues efficiently.
- Data Management: Oversee data integrity, accuracy, and security, ensuring compliance with industry regulations and best practices.
- Workflow Optimization: Analyze and improve workflows to enhance productivity, reduce errors, and boost overall efficiency.
- Compliance and Security: Ensure the Epic system meets or exceeds industry standards for security, compliance, and data protection.
- Vendor Management: Foster strong relationships with vendors, negotiating contracts and ensuring seamless integration with the Epic system.
- Project Management: Lead projects from inception to completion, coordinating with stakeholders and ensuring timely delivery.
- Campaign Setup and Management: Design, implement, and manage campaigns to drive business growth and customer engagement.
- Education: Bachelor's degree in Business Administration, Insurance, Information Systems, or a related field.
- Experience: Minimum 5 years of experience in commercial insurance operations or a similar role, with at least 3 years of experience administering Applied Systems Epic or another insurance management system.
- Skills: Strong understanding of commercial insurance products and industry practices, proficient in Applied Systems Epic administration, excellent communication and interpersonal skills, and strong problem-solving skills.
- Optimistic Attitude: A positive and solution-focused mindset, driving innovation and excellence.
- Problem Solver: A proactive and analytical approach to resolving complex issues and improving processes.
- Passionate: A genuine enthusiasm for delivering exceptional results and making a meaningful impact.
- Team Player: A collaborative and supportive attitude, fostering strong relationships with colleagues and stakeholders.
- Eager to Learn: A commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.
- Adaptable: A flexible and agile approach, embracing change and uncertainty with a positive attitude.
At Simplex Group, we empower our team members to deliver exceptional results, drive business growth, and make a meaningful impact. If you're a motivated and talented individual with a passion for commercial insurance operations, we encourage you to explore this exciting opportunity.
