Field Services Technician
22 hours ago
Johnson Controls is a leading provider of data center solutions, and we're seeking a skilled Field Services Technician to join our team. As a Field Services Technician, you'll play a critical role in ensuring the smooth operation of our data center cooling equipment.
Job SummaryWe're looking for a highly motivated and detail-oriented individual to assist and support our team members in commissioning and after-sales service. As a Field Services Technician, you'll work independently, making informed decisions to complete tasks as instructed.
Key Responsibilities- Check in with Manager after the end of each workday while in the field
- Complete all company-provided forms to the fullest extent possible
- Responsible for completing daily scheduled tasks
- Check in with client at the beginning and end of each day
- Obtain client signature on company-provided forms where applicable
- Use Time Clocks in the plant and ADP app when in the field to account for daily times
- Hand in paperwork at the end of each trip for processing in sequential order
- Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person
- Ensure all excess materials used for each job are listed properly and documented
- Assist on job sites with other JCI/Silent-Aire Field Technicians as needed
- Answer all office emails/calls in a timely manner
- Check in as needed to ensure Manager or Field Supervisor are aware of your status
- Secure parts and tools needed throughout the day for various jobs as required
- Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue
- Consult Manager or Field Supervisor in times of uncertainty
- Give training to Field Service Technician – Level 1 and support as needed
- Follow all company policies and lead by example
- Respect and strictly adhere to the non-disclosure policies, on the jobsite and away
- Maintain all safety equipment at all times
- Must have a high school diploma or equivalent GED certificate
- Must be a registered apprentice in Electrical or HVAC
- Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
- General knowledge of HVAC and mechanical systems
- Ability to identify 3-phase versus single phase wiring
- Understanding of Parallel and Series circuits
- Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
- Ability to read, understand and work from mechanical drawings
- Ability to maintain required records and prepare reports
- Must possess valid passport/driver's license
- Aptitude and communications skills related to acting independently
- Technical and working knowledge of internal and industry design and construction codes and standards
- Proven planning, organizational, problem-solving, decision-making, supplemented with a practical aptitude
- Ability to lift 40lbs and use ladders working from heights
- Experience working in Industrial, Manufacturing Facilities and/or Field environments
- Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
- Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
- Experience working in highly sensitive and/or mission-critical facilities
- Competitive pay
- Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
- Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
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