HVAC Operations Manager

5 days ago


Plymouth Meeting, Pennsylvania, United States Carrier Full time
Job Title: HVAC Operations Manager

Carrier Commercial Services is seeking an experienced HVAC Operations Manager to lead our team in Philadelphia. As a key member of our leadership team, you will be responsible for growing our market share and driving revenue growth in the region.

Key Responsibilities:
  • Lead operations team in execution of sales commitments and work orders
  • Partner with sales organization to develop and execute strategic plan to drive market growth in assigned area
  • Accountable for technician productivity, order completion, and customer retention
  • Maintain client relationships based on professional credibility and product knowledge
  • Identify and participate in industry organizations, trade shows, and events to promote the company, products, and services
  • Collaborate with internal teams to ensure alignment with customer needs and expectations
  • Forecast, monitor, and document financial performance against plan
  • Maintain culture of safety and continuous improvement
  • Ensure customer satisfaction by on-time performance and delivery to customer commitments
Requirements:
  • Bachelor's degree with 4 years Operations work experience or High School Diploma with 8+ years' Operations work experience
  • 3+ years' experience in direct report management
  • Ability to travel up to 10% of the time

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


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