Call Center Representative Specialist

1 day ago


Pompano Beach, Florida, United States Teleperformance USA Full time
Customer Service Representative Job Summary

We are seeking an experienced Customer Service Representative to join our team at Teleperformance USA. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients through various communication channels.

Responsibilities
  1. Troubleshoot equipment and system problems to ensure seamless customer interactions
  2. Enter data from customers into various software programs to maintain accurate records
  3. Communicate effectively with upset customers to resolve their inquiries and concerns
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1-2 years of customer service experience
  • Proficient in computer software applications, including CRM systems
Compensation Package

We offer a salary of $42,000 - $62,000 per year, depending on experience. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

Estimated Salary: $55,500/year

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