Call Center Representative Specialist
1 day ago
We are seeking an experienced Customer Service Representative to join our team at Teleperformance USA. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients through various communication channels.
Responsibilities- Troubleshoot equipment and system problems to ensure seamless customer interactions
- Enter data from customers into various software programs to maintain accurate records
- Communicate effectively with upset customers to resolve their inquiries and concerns
- High school diploma or equivalent required; bachelor's degree preferred
- Minimum 1-2 years of customer service experience
- Proficient in computer software applications, including CRM systems
We offer a salary of $42,000 - $62,000 per year, depending on experience. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
Estimated Salary: $55,500/year-
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Call Center Associate
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