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Auto Liability Claims Specialist
2 months ago
Job Summary:
Lonestar Managing General Agency is seeking an experienced Auto Liability Claims Specialist to join our team in a dynamic and growing organization. As an Auto Liability Claims Specialist, you will be responsible for investigating, determining coverage, and evaluating auto property damage claims with a focus on prompt, courteous, and economical resolution.
Key Responsibilities:
- Review and determine the course of action for each assigned file, utilizing technical knowledge and experience to support the final disposition of a loss.
- Conduct thorough investigations and maintain accurate and relevant documentation of file activity on each claim assigned, including coverage liability, status, and damages.
- Honor, decline, or negotiate first- and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability.
- Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
- Organize, plan, and prioritize work activities to ensure prompt conclusion of claims.
- Prepare and present claim evaluations for the appropriate settlement authority.
- Notify the Underwriting Department of any adverse information uncovered during the investigation.
- Familiarity with unfair claim practices in states where doing business.
- Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service.
- Provide customer service to internal and external customers.
- Perform other duties as assigned.
Requirements:
- Minimum of 3 years of previous auto liability/PD claims insurance or other auto-related experience.
- Non-standard insurance experience is a plus.
- Texas Licensed Adjuster - All Lines is required (Multi-State licensing is preferred).
- Excellent analytical, organizational, interpersonal, and communication (verbal, written, phone) skills.
- Strong skills in verbal and written communication with the ability to develop and maintain positive customer, co-worker, management, and third-party relationships.
- Experience in an automated claims processing work environment.
- Knowledge of fraud reduction practices.
- General working knowledge of policies, file procedures, state rules, and regulations.
- Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.
- Bilingual is a plus.
Benefits:
- Competitive salaries.
- Flexible work schedules.
- Commitment to your training and development.
- Medical and dental benefits.
- Telemedicine benefit.
- 401(k) with a generous company match.
- Paid time off and paid holidays.
- Tuition reimbursement training programs.
- Wellness program.
- Fun company-sponsored events.
- And many more
