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Senior Technical Training Specialist

2 months ago

Arlington, Virginia, United States Cummins Full time

OVERVIEW

As a part of our commitment to nurturing talent, we are seeking a Senior Technical Training Specialist to enhance our team within the Service sector of Cummins. This role is pivotal in ensuring our workforce is equipped with the necessary skills and knowledge to excel in their roles.

KEY RESPONSIBILITIES

In this position, you will:

  • Deliver exceptional technical training on Cummins products and systems.
  • Facilitate training sessions for distributor, dealer, and customer service teams to boost technician efficiency and customer satisfaction.
  • Provide technical assistance as needed.
  • Anticipate training needs and develop strategies to meet organizational objectives.
  • Educate technicians and service staff on products, policies, systems, and tools.
  • Enhance your expertise through train-the-trainer sessions and keep training materials current.
  • Assess training effectiveness through participant feedback and field performance metrics.
  • Engage in continuous improvement initiatives.
  • Maintain accurate training records and report on service capabilities.
  • Adapt and customize training programs and presentations as necessary.

QUALIFICATIONS

Skills Required:

  • Accountability: Holding oneself and others responsible for fulfilling commitments.
  • Proactive Approach: Embracing new challenges with enthusiasm and urgency.
  • Effective Communication: Crafting and delivering messages that resonate with diverse audiences.
  • Organizational Insight: Navigating complex organizational dynamics with ease.
  • Strategic Planning: Prioritizing tasks to align with broader organizational goals.
  • Results-Driven: Consistently achieving objectives, even in challenging circumstances.
  • Commitment to Growth: Actively pursuing opportunities for personal and professional development.
  • Adaptability: Adjusting behavior and strategies in response to evolving situations.
  • Trust Building: Establishing confidence through integrity and authenticity.
  • Visionary Leadership: Inspiring others with a clear vision and purpose.
  • Training Expertise: Engaging learners effectively to enhance their skills and knowledge.

EDUCATION AND EXPERIENCE

A college degree or equivalent technical experience is required. Candidates should possess a minimum of five years of relevant experience, particularly in service roles.

COMPENSATION AND BENEFITS

Compensation will be commensurate with experience, with a competitive salary range. Additional benefits may include retirement savings plans, health insurance options, and various personal and professional development opportunities.

DIVERSITY AND INCLUSION

Cummins is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and value the contributions of all individuals, regardless of their background.