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Healthcare Admissions Coordinator

2 months ago


Athens, Texas, United States UT Health East Texas Full time

Healthcare Admissions Coordinator

Overview: At UT Health East Texas, we recognize that our personnel are our most valuable asset. We are committed to fostering a collaborative environment that enhances patient care and satisfaction.

Position Summary: We are currently seeking a dedicated individual to join our Admissions Department. This role is pivotal in ensuring a seamless admission process for our patients, serving as the initial point of contact and setting the tone for their experience.

Key Responsibilities:

  • Manage all admission processes within the emergency department, ensuring accurate collection and entry of patient demographics and insurance information.
  • Provide exceptional customer service, creating a welcoming atmosphere for patients and their families.
  • Register patients efficiently, ensuring all necessary consents and documentation are completed accurately and promptly.
  • Display empathy and compassion in all interactions, contributing to a positive patient experience.
  • Communicate effectively with patients, families, and team members, ensuring that inquiries are addressed appropriately.
  • Maintain a clean and organized lobby area, contributing to a professional environment.
  • Participate in ongoing training and development to enhance skills and knowledge.

Qualifications:

  • High School Diploma or equivalent; additional education is preferred.
  • Experience in a healthcare setting is advantageous.
  • Strong customer service skills and a commitment to patient-centered care.
  • Proficient in computer skills, including familiarity with Microsoft Windows and medical terminology.
  • Excellent verbal and written communication abilities.
  • Ability to multitask and manage a high volume of patient interactions.

Behavioral Standards:

  • Service: Demonstrate genuine care for individuals.
  • Quality: Strive for excellence in clinical and operational practices.
  • People: Foster a collaborative work environment.
  • Financial: Understand and contribute to the business aspects of healthcare.
  • Growth: Embrace innovation and continuous improvement.

Physical Requirements:

  • Ability to remain seated for extended periods while performing computer tasks.
  • Capability to lift and move items as necessary.

Join us in our mission to provide exceptional healthcare services and make a meaningful impact in the lives of our patients.